The breakfast. Definitely the coffee. I was impressed ,usually Hotel Coffee is not very good. The staff kept the food stocked and everything was hot and fresh. The staff was so friendly and helpful . The staff kept the eating area clean , and as soon as someone got up and left, someone was there to wipe off the table for the next person. Arriving at the hotel, we got lost due to the construction out front. One of your employees was coming to work,and we were obviously struggling ,he asked us if he could help. We told him the problem he said "follow me I will take you there". Come to find out, he was an employee. He was so kind and helpful.
Walker
heinäkuu 2024
Nice and clean and modern. i had a very spaceous room with one bed and a sofa.
Oddur
tammikuu 2023
Hotel was very close to site for wedding ceremony, reception. My daughter was the bride, and we needed to go to the site several times for rehearsal, set up, ceremony and tear down, so the hotel location was very important!! The hotel staff member was friendly, helpful and welcoming. The underground parking lot was secure and safe. Neighborhood businesses, restaurants were great!
Paula
lokakuu 2024
Newly renovated rooms and lobby. Clean and decent amenities. Location is fine if you are visiting people who live in Hyde Park and/or near University of Chicago. I do not recommend this hotel for regular tourists who want to see Chicago as it is a bit far from the main attractions of Chicago. we were visiting family in Hyde Park and therefore the location was great for us.
Ali
kesäkuu 2023
Location. Excellent room design. Friendly and helpful staff.
Hilda
kesäkuu 2024
The staff, Chuck, Cordell and Israel, were absolutely awesome! Especially Chuck! He gave us good 👍 advice on restaurants! We met some ppl in the hotel and enjoyed talking in the lounge area. Chuck recommended a restaurant and we all went. Was delicious.
Leeper
helmikuu 2024
Value of Money, Clean, Room size. Breakfast Friendly Staff.
Hassan
kesäkuu 2024
First, the best part-your staff. The ones I can name-Chuck, Racquel, Cornell and everyone else who made me feel so cared for. I travelled partially on my own and for part of the time with family. When I was on my own, the hotel staff were so kind and so very helpful. They are a great bunch of people and Hyatt should be so glad that they are on their team. They did themselves proud.
Phyllis
huhtikuu 2023
The staff were lovely, especially the door managers. Chuck was there when we arrived and was super helpful getting our bags and car sorted. He also ran around the neighbourhood helping us find a restaurant. Please commend him on his friendliness and helpfulness. The man who was on our last day (6/13/23) was also amazing. It was 6pm and raining. We couldn’t get a cab or Uber through the usual channels and he rang a taxi driver friend who was there in 5 mins.. exactly the help that makes staying in a hotel preferable to an Airbnb.
Pam
kesäkuu 2023
Very clean and in a safe neighbourhood. good value for money. Great WiFi. 15 min walk to beach. Near museum of science and industry
Emma
heinäkuu 2022